I am a daily user of the app. As in, I use the app all day, everyday. And the new Hold to confirm you’re a human and not a bot requirement makes me want to throw my phone against the wall. Was this tested by an actual human before launching it? Sometimes the humanity bar loads quickly, other times it takes 7-10 seconds to load. By the time it’s done I can’t remember what loop I was accessing. Then I get to start all over again if I need to switch to a different app. And heaven forbid I lift my finger too early, the bar gets reset and we start again. Do better Dotloop/Zillow! Your users don’t deserve this.

Seems to have issues with auto share back from customer to agent frequently. Also although it has improved, more improvements need to be made to make the program more functional for iPad. Some features do not allow one party to fill after someone has signed without deleting.

I used this app without major issues for years, but since the merger with ShowingTime it has become *painful*. It’s painful on a desktop, but the app is even worse. The login process is cumbersome. It doesn’t matter if you select “remember this device for 30 days”, you are getting another 2FA text. If you try to “go back”, you end up back at the login screen to start the process over again. I *just managed* to somehow get the mobile screen back after dealing with the desktop screen showing on my phone for days. No idea how, but at least I can see it now. Unless you leave the app running in the background, guess what? You are logging in AGAIN. Agents work outside the office! We rely on our phones and apps!! I will never understand why companies take a WORKING app and just jack everything up for their users. It’s clear that Zillow either doesn’t understand the daily processes of real estate agents, or they don’t care.

As a realtor, I like the use of Dotloop on my iPad and iPhone. It's very convenient when I'm on the go and don't want to take my MacBook Air with me. All in all the app has been working very nicely and I've gotten a lot of use out of it. Although, I still need the desktop version from time to time, adding Puffin to my iPad makes Dotloop webpages great to work with. The only draw back to using Dotloop on my iPad is that it doesn't incorporate the basic function of landscape mode that just about every app does. I like many others have a keyboard for my iPad (Keys to go is my preferred), it and Dotloop together are great, BUT not having Dotloop in Landscape mode really really slows me down a lot. That's one of the examples of why I have to log in via a web browser. Hopefully, Dotloop will bring in this basic app function. Once it does, I'll more than likely change my review to 5 stars