Introducing the all-new Air Selangor app - designed to bring Joy in Every Drop. Explore the latest features, from managing your water account, timely water info alert in your area, water consumption tracking to seamless bill payment and more!
List of features
• Water account management: Seamlessly handle all your water accounts in one place. Update billing details, check account status and more.
• Bill viewing and usage tracking: View all your bills, track usage patterns, and plan your water consumption with ease, anytime, anywhere.
• Versatile payment options: Enjoy the convenience of multiple payment methods, including credit cards, e-wallets and more.
• Timely alerts: Stay ahead with the latest updates on any water disruptions in your area.
• Direct access to services: Apply for online services and conveniently track your application progress through our integrated app and web inbox.
• Interactive chat support: Meet JOY, your virtual assistant, available to address any enquiries about your water account or services, ensuring prompt and efficient assistance whenever and wherever you need.
I’m managing a few water bills and the previous app had all that information. It got erased to nothing and now I have to download THIS APP. Managed to get the account numbers and selected non-owner account and input the correct account numbers and none of them work. ((edit: After 8 hours, I tried again and it works. If there is work done BTS, please actually think to put up a notice so your customers don’t think the whole app is just useless?))
Unable to register
JayNation17
I have been a long-time user of your previous app to conveniently pay my bills without any issues. However, since being required to switch over to this new app, I am completely unable to sign in using my existing credentials. Every time I attempt to log in, the system rejects my old details.I also tried to register for a new account using the same phone number, but the app repeatedly displays an error message saying, “Please use a different phone number.” This has made it impossible for me to proceed with any transactions or access my payment records.This situation is extremely inconvenient and frustrating, especially since I rely on your service for timely bill payments. I strongly request that this issue be resolved as soon as possible. Please assist me in either restoring access to my previous account or guiding me on how to properly register in the new app without encountering this phone number error.
Stunning Design and Effortless Navigation
Qnnn1222
I’m truly impressed with the design of this app—it's simply breathtaking! The sleek, modern aesthetic is paired with an intuitive layout that makes navigation a breeze. Every feature is thoughtfully placed, so even new users can find what they need without any hassle. The smooth transitions and visually appealing elements really make the experience feel polished and enjoyable. Whether you’re using it for a few minutes or for longer sessions, the design never feels overwhelming—just clean, elegant, and easy to use. This app sets a new standard for user-friendly interfaces!
Frustrating and Poorly Executed App Transition
Lilchonker
The forced migration from the old Air Selangor app to version 2.0 has been extremely frustrating. The new app introduces multiple usability issues:1.Login and Registration Problems:I’m unable to create an account because the app repeatedly tells me to “use another phone number,” without explaining why. This makes the onboarding experience needlessly difficult.2.Password Manager Compatibility:Initially, the app did not support copy-pasting passwords which is a basic and essential feature for anyone using secure password managers like 1Password. This is a serious oversight in user experience and security design.3.No Access to Support:Most troubling is that I can’t even contact customer support without logging in. I’m stuck in a loop! I can’t register, can’t log in, and can’t get help. This is unacceptable for a utility app that provides essential services.For a critical public utility, the app should be robust, intuitive, and accessible. At this point, it feels like users are being forced onto an incomplete and poorly tested platform.
Thank you for using the Air Selangor app.
What’s new in version 1.0.21:
• New profile type:
Others profile type for organisations & institutions.
• Billing & payments:
Clearer billing breakdown and outstanding balances visibility.
• Joy Rewards:
Redeem rewards using promo codes.
Join missions before completing to earn points.
Includes performance improvements and bug fixes.
Stay tuned for more updates and exciting features coming soon.
Version 1.0.21
The developer, Pengurusan Air Selangor Sdn Bhd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
User Content
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Pengurusan Air Selangor Sdn Bhd
Size
238.8 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
