What's New in GTMx This update brings new features and a smoother, more polished experience across the app. - User Management Enhancements Administrators can now manage users with per-client roles and active/inactive status, and easily reactivate users when needed. - Post-Trip Feedback Share feedback on completed trips anytime with a new manual feedback entry point, and see submission status at a glance. - Report an Issue — Shake to Report Spotted something off? Just shake your device or take a screenshot to instantly report an issue with notes sent straight to our support team. - Refreshed Look & Feel Enjoy a new branded splash screen at launch and an optimized layout with improved display density across the app. - Account Deletion You can now request account deletion directly from within the app. - Bug Fixes & Improvements - Fixed departure services incorrectly appearing in the arrival service selection - Corrected document category status when no documents exist - "Schedule Updated" notifications are now tappable and take you to the trip - Resolved issues with adding and deleting users in User Management - Questions or feedback? Reach us anytime through the app — we'd love to hear from you.

This update brings a fresh look and smarter details throughout GTMx: - All-new Home Page — we've redesigned the home screen with a cleaner layout so your trips and the information you need most are front and centre. - Richer Service Details — view your assigned Handler's information, download service documents directly from the Service Details page, and tap phone numbers or email addresses to call or write instantly. - Document expiry at a glance — documents nearing renewal now show a clear "Expiring" status in Document Management, so nothing sneaks up on you. - People on Board — the "People" section has been renamed for clarity, and you can now remove entries you no longer need. - Copy anywhere — select and copy text across app screens. - Fixes & polish — resolved an issue where enabling biometric sign-in could fail, plus design refinements across the app.

GTMx now unlocks with your face — and chat just got a major upgrade. * Biometric login — Sign in instantly with Face ID or Touch ID. Faster, more secure, no typing. * Redesigned chat — A cleaner, more modern messaging experience. * User Management — Admins can now manage users on their account directly from the app. * Guided edit flow — Clear Next and Finish steps make updating trips more intuitive. * Airport weather is back — METAR/TAF now powered by NOAA Aviation Weather Center. Performance improvements and security improvements.

We've made GTMx faster, cleaner, and easier to use: * Redesigned service selection — building a trip now uses a clearer grouped layout with a live summary of everything you've selected. * Download service documents shared by our Operations team directly within the app. * Passport-matching guidance when adding travellers, so names and dates of birth are entered exactly as they appear on the passport. * Visa and passport details now stay in sync across your trips automatically. * New service note indicator — a clearer icon shows at a glance where notes have been added. * Smoother auto-updates so you're always on the latest version with the newest features and fixes. * Design polish across the app for a more consistent look and feel.

We've added a brand-new Documents section, FAQs, and several improvements to make managing your trips faster and easier. DOCUMENT MANAGEMENT — NEW A dedicated Documents section to view all your travel documents in one place Add new documents directly in the app Track expiry dates so nothing catches you by surprise FAQs — NEW Find answers to common questions right inside the app, under Others > FAQs SEARCH BY TAIL NUMBER Search any aircraft registration to instantly see its trips, with a breakdown by status SMARTER MULTI-ORGANIZATION EXPERIENCE See unread chats and trip updates for each organization at a glance, right in the organization switcher NEW CREW MEMBER ROLE Users assigned the Crew Member role now see only the trips they're assigned to as PIC, SIC, or crew — a focused view of exactly what concerns them OTHER IMPROVEMENTS Cleaner trip Review page — only Trip Info opens expanded, so reviewing is faster "Cancel Trip" is now "Delete Draft" on draft trips, to better reflect what it does "New" badges in navigation highlight the latest additions Flight briefs open and search noticeably faster FIXES Resolved an issue where the first page of the flight brief occasionally appeared blank Fixed duplicate notifications — you'll now receive exactly one notification per update Stability and performance improvements throughout Thanks for using GTMx. Keep the feedback coming.

What’s New We’ve rebuilt the notifications experience and added several improvements to make managing your trips faster and easier. NOTIFICATIONS — COMPLETELY REDESIGNED New dedicated Notifications icon with clear date and time on every update Filter by All, Unread, Trip Updates, Service Updates, and Schedule Updates Each notification shows the update type, what changed, and the trip reference Tap any notification to jump straight to the relevant trip Unread count updates instantly as you read Mark All as Read in a single tap New push notifications for schedule changes — location, date, time, and added or removed schedule items TRIP & SERVICE NOTES NOW REACH OPERATIONS Notes added on the Create Trip screen flow directly to Operations in TMSe once the trip is submitted Service-level notes (fuel, handling, catering, security, APIS) are now visible to Operations alongside each service AUTO-UPDATE PROMPT When a new version is available, you’ll see an Update Now prompt with a summary of what’s included OTHER IMPROVEMENTS Cancel Trip button is now hidden on Draft trips and only appears after submission Your BDM is automatically emailed when a trip is submitted Weather and NOTAMS pages now show a clear message when no data is available for an airport Thanks for using GTMx. Keep the feedback coming.

This update includes minor bug fixes and stability improvements.

- Resolved minor bugs and stability issues

- Resolved minor bugs and stability issues

GTMx — What's New in this Release Trip at a Glance — A new view that displays each trip's status, schedule, and progress in a single snapshot, removing the need to open individual trip details. Passport, Visa & Health — IATA-powered entry requirements are now available in the app. Travellers can review visa, transit, and health information for any destination directly within GTMx. Smarter Notifications — Tapping a notification now opens the correct trip in the correct account automatically, including for users with access to multiple accounts. Flight Documents — The Flight Brief page has been renamed to Flight Documents. GENDEC, CANPASS, fuel, and the brief are now downloadable from a single page. Search Trips by Aircraft Registration — Trips can now be searched directly by tail number, with partial-match support (e.g. typing "A6-" returns all matching tails). Search within the Company Selector — Users with five or more associated companies can now locate the right one quickly using a built-in search field. Service Details — Cleaner Layout — The History section now displays only the most relevant entries by default, with full history available on demand. Vendor Information — Customer-Appropriate View — The Vendor panel now shows a curated set of fields, replacing the previous full vendor record. Refined Service List — The GTMx service catalogue has been streamlined to 33 services, aligned with Sales and Operations, ensuring consistency across GTMx and TMSe. Re-selection of Cancelled Services — Previously cancelled services on existing trips can now be re-selected on both web and mobile, with changes synchronised back to TMSe. Compound Surnames Supported — The Surname field now accepts spaces and hyphens, supporting names such as "Van Dam" or "Thyssen-Bornemizza". Improvements and Fixes — Flight document generation is significantly faster. — The login and signup reCAPTCHA error has been resolved. — The Trips page reliability issue on web has been addressed.

- Canpass

Fixed chat-related issues for smoother messaging experience General bug fixes and stability improvements

• Flight Brief: Fixed sector filtering and PDF generation with correct UTC time format • Review Screen: Local time now displayed alongside UTC for departure/arrival • Improved email validation and sign-up flow • Bug fixes and performance improvements

Fixed sign-up issues on mobile and improved the iPad layout experience.

Service Details & Reviews Added Users can now view detailed information about services directly on the Service screen. Additionally, service details are now accessible from the Review screen for better clarity and context.

• Disclaimer added to Flight Requirements for clarity on permit info. • Push notifications rewritten — cleaner and more informative. • Branding and UI polish (GTMx naming, Live Chat, status colours). • Fixed session expiry and trip visibility issues.

• Brand new interface: A redesigned, modern experience with a faster and more intuitive look and feel • Create trips in minutes: Submit trip requests in just 3 simple steps • Real-time trip visibility: Track the exact status of your trip at any time • Collaborate with UAS Ops: Submit trips and request additional services directly from the app • Centralized fleet management: Manage your entire fleet from a single dashboard • 24/7 UAS chat support: Connect instantly with our Ops team through group chat • Flexible operations: Operate independently or with full UAS operational support

- Bug fixes

- Bug fixes

GTM Mobile: Save warning pop up showing for the Service which user tries to add but then cancel it:Fixed the issue where Service was getting added after click on cancel button also.

- GTM Mobile: Save Warning for Unsaved Changes on Trip File Navigation: Implemented a feature to provide users with a warning when navigating to a new GTM Trip tab with unsaved changes in the current tab, preventing accidental loss of data. - Bug Fixes: GTM Customer PDF Service Submission Table Breakage: Fixed the table breakage issue in customer PDFs. - Fixed search filter issues in the Service Tab to display the correct results, clear user-entered data appropriately, maintain expected service.

- Country Overflight Object Multi-Selection copy or transfer - Bug Fixes: - Trips Not Displaying for User -> Trip accessibility restored following logic change. - Schedule Issue (Overflight Moving When Split) -> Schedule logic corrected to maintain accurate overflight sequences.

- Fixed visual bug related to the “Share document” button being inaccessible - Fixed performance bugs related to scrolling through pages of documents

- We improved the performance of the GTM application across web and mobile - Fixed a bug where splitting sectors of a trip in GTM would re-assign services incorrectly

- Feedback functionality: customers can now send us feedback about their GTM experience. Users currently have two ways of providing us feedback: via the side-menu “Feedback” option, or when they’re done submitting a trip (users will be prompted for feedback). - Improved analytics: we’re now automatically capturing data about GTM usage. This will allow us to better prioritize investments made to the solution.